Introduction

Innovatiview India Limited ("Innovatiview", "we", "our", "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the relevant data protection laws, including the Aadhaar Act, the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 ("DPDP Act"), and other applicable regulations.

This policy applies to all personal data we collect through our website and online services, and the data collected from our users, customers, contractors, and employees. By accessing or using our website, services, or applications, you agree to the practices described in this policy.

1. Data Protection Framework

This Privacy Policy is in compliance with the following regulations:

Aadhaar Act and associated regulations and standards issued by UIDAI.

Information Technology Act, 2000 ("IT Act").

Digital Personal Data Protection Act, 2023 ("DPDP Act") upon its enforcement, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules") until the DPDP Act comes into force.

2. Types of Personal Data We Collect

We collect the following types of personal data from users visiting our website or using our services:

Personal Identifiable Information (PII): This may include your name, address, email address, phone number, IP address, and other contact details.

Aadhaar Data: If applicable, we collect Aadhaar-related data only for specific purposes such as user authentication, compliance with regulatory requirements, and for services permitted under UIDAI guidelines.

Sensitive Personal Data: We may collect sensitive personal data in accordance with applicable laws, such as financial details, biometric data, etc., with the user's consent.

3. Purpose of Data Collection

We collect and process personal data for the following purposes:

To comply with the provisions of the Aadhaar Act and related regulations, including authentication and verification.

To fulfill our contractual obligations with customers, partners, and vendors.

To improve our website and services, and to analyze usage patterns.

To send important updates related to services, new features, or legal requirements.

To ensure compliance with the IT Act and SPDI Rules.

4. Legal Basis for Data Processing

We process your data based on the following legal grounds:

Consent: Where consent is obtained from the data subject.

Compliance with Legal Obligations: To fulfill our obligations under the Aadhaar Act, IT Act, SPDI Rules, and the DPDP Act.

Contractual Necessity: For performing contracts entered into with users, customers, or third-party vendors.

Legitimate Interests: Where processing is necessary for Innovatiview’s legitimate business interests, including service improvement, security, and compliance.

5. Data Retention

We retain personal data for the period necessary to fulfill the purposes outlined in this policy and as required by law. Personal data related to Aadhaar authentication and other legal requirements will be retained as per the UIDAI guidelines and regulations.

Aadhaar Data: Retained as per UIDAI standards and regulations.

Other Personal Data: Retained for the duration of the customer relationship or contractual obligations, and in compliance with applicable laws.

6. Data Access and Control

We limit access to personal data to authorized personnel who require the data to perform their duties. This includes personnel in roles such as:

System Administrators

Data Protection Officers

IT and Security Teams

Compliance and Legal Teams

Access to sensitive personal data is strictly controlled, and employees are required to undergo regular training on data protection and security practices.

Employee Training

Access to sensitive personal data is strictly controlled, and employees are required to undergo regular training on data protection and security practices.

7. Data Security Measures

Innovatiview takes appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Data encryption both in transit and at rest.

Regular security assessments and audits.

Access controls and user authentication protocols to prevent unauthorized access.

Secure storage of sensitive personal data.

8. Sharing and Disclosure of Personal Data

We may share your personal data with:

Government authorities or regulatory bodies: As required by the Aadhaar Act, IT Act, and DPDP Act.

Service providers or vendors: To process payments, host our website, or provide other services on our behalf. These third parties are contractually obligated to protect your data and use it only for the specified purposes.

Partners or affiliates: To fulfill our contractual obligations or provide services you have requested.

We do not share personal data with third parties for marketing purposes without your explicit consent.

9. Your Rights

Under the DPDP Act and other applicable laws, you have the right to:

Access your personal data that we hold.

Correct or update your personal data if it is inaccurate or incomplete.

Erase your personal data where applicable (right to be forgotten).

Withdraw consent at any time where processing is based on consent.

Object to processing of your personal data, where applicable.

File complaints with the relevant authorities if you believe your rights have been violated.

To exercise these rights, please contact us through our site contact us page.

10. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Innovatiview. We are not responsible for the privacy practices of such third-party sites and recommend you review their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any changes will be posted on our website, and the date of the last update will be indicated at the top of this policy.

This Privacy Policy addresses the regulatory requirements, including compliance with the Aadhaar Act, IT Act, SPDI Rules, and the DPDP Act. It also outlines the procedures for data access, security, retention, and the rights of individuals regarding their personal data.